Complaints about poor attitude and behaviour

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NHS Professionals wish to share the feedback we receive from our client Trusts to ensure that we can work together to improve performance and motivation at work.

Poor attitude and behaviour displayed in the workplace can directly affect the atmosphere and productivity within an organisation and we want to encourage you to work towards creating an environment on the wards and clinical areas that is professional and safe.

NHS Professionals recognise the need for you to be motivated, and if you begin to develop a negative or bad attitude, this may translate into poor behaviour.

Areas of concern
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What can NHS Professionals do to help?
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About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

2 Comments so far

KATIE LEBBERNPosted on11:34 am - Jan 23, 2014

Hi
Can you advise who as a agency worker we deal with bad treatment towards us by trust workers when on a assignment? as this can be very negative when coming to a ward to work.

KylePosted on8:51 am - Jan 24, 2014

I had a horrific shift where the nurse in charge was arrogant and aloof and other care assistant not friendly. They made it clear they didn’t like agency staff, they had done poorly on an audit, and they could not understand they actually had different ways of working on the ward but also in a teamwork sense. They were well run and meticulous but very unpleasant, unwelcoming, and looking to reprimand in every way. I was going to complain and mentioned it to another nurse but in the end didn’t. Instead I vowed never to go there again. They must have got wind of it because I got a complaint filed against me and it has been so nasty. My advice is to keep working to the best of your ability and immediately file a complaint with your agency.

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