Annual Client Satisfaction Survey

NHS Professionals strives to develop an in-depth understanding of what client Trusts really think about the service provided. With this in mind, Mustard Research has been commissioned to conduct our annual independent client satisfaction survey.

The survey will take up to 20 minutes of your time to share your important thoughts.

Every Trust that completes the survey will be entered into a prize draw whereby 20 will be selected at random to each receive a £500 donation towards their nominated charity. If the Trust Leads at these 20 Trusts have also completed the survey; we will double the charitable contribution to £1,000 per Trust.

Your responses are anonymous and will be used to:

1. Inform the Service Improvement Plan for 2014/15
2. Direct the pace of improvement across service delivery areas that matter to you most
3. Help to ensure that the service your Trust receives from NHS Professionals continues to improve and develop in-line with your changing needs

Please help us to ensure that the Service Improvement Plan for 2014/15 includes areas for service development and improvement that will make the biggest difference to your Trust. Last year’s feedback was used to drive and develop a range of targeted workforce initiatives.

The survey will be closing week ending 7th March.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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