Annual Client satisfaction survey

Thank you to all of you who took part in our Annual Client Satisfaction, providing us with valuable feedback to help ensure our Service Improvement Plan for 2014/15 includes areas for service development and improvement that will make the biggest difference to your Trust. Last year’s feedback was used to drive and develop a range of targeted workforce initiatives.

Every Trust that completed the survey was entered into a prize draw, whereby 20 were then selected at random to each receive a £500 donation towards their nominated charity. In instances where the Trust Lead at these 20 Trusts also completed the survey; we doubled the charitable contribution to £1,000 per Trust.

Below are the Trusts that were randomly selected for a charitable donation:

•    Bradford District Care NHS Trust
•    Camden & Islington NHS Foundation Trust
•    Colchester Hospital University Foundation Trust
•    East Kent Hospitals Uni NHS Foundation Trust
•    Heatherwood & Wexham Park Hospitals NHS Trust
•    Leeds Teaching Hospitals NHS Trust
•    Nottingham University Hospitals NHS Trust
•    Portsmouth Hospitals Trust
•    South London & Maudsley NHS Foundation Trust
•    Southport and Ormskirk Hospital NHS Trust
•    Surrey & Borders Partnership NHS Foundation Trust
•    Tameside Hospital NHS Foundation Trust
•    University Hospital Southampton NHS Foundation Trust
•    Warrington & Halton Hospitals NHS Foundation Trust
•    Worcestershire Health and Care NHS Trust
•    Medway NHS Foundation Trust
•    The Walton Centre NHS Foundation Trust
•    East and North Hertfordshire NHS Trust
•    Basildon & Thurrock University Hospitals NHS Foundation Trust
•    North Tees and Hartlepool NHS Foundation Trust

Thank you again to all of you who provided us with your valuable feedback.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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