Over the last two years Leicestershire Partnership NHS Trust’s Community Health Services Division has worked alongside patients, local commissioners, social services and Healthwatch to develop pathways of care centred on patients and their carer’s. This has ensured that care is delivered at the right time, in the right place by the right person with the right skills, which has led to the Trust being shortlisted in this year’s HSJ Awards workforce category.
In order to address the national shortfall of qualified nurses and other healthcare professionals, the Trust knew they needed to consider new clinical roles and responsibilities, while ensuring they had a workforce that provided high quality and safe care to patients. This comprehensive review and re-design of services posed a huge challenge, with a requirement to develop a workforce consisting of 2,000 staff that could deliver on the expectations of the emergent service. They built a workforce strategy to develop new clinical roles; support the training and development of staff within these roles; and ensure a pipeline of staff into their services and a pathway for their future development.
Although the workforce strategy is in its infancy, the Trust has seen encouraging outcomes, including recruiting over 100 new positions; cost savings of £2.4 million during 2014/16 from implementation of Co-ordinated Community Health Services; increased staff satisfaction through better sharing of skills, improved teamwork and better load-balancing of work across teams; and improved patient and carer experience.
Congratulations on being shortlisted and good luck at the Awards Ceremony.