NHS Professionals is sponsoring the Bank Nurses Award at this year’s Nursing Standard Awards. This award recognises and rewards the vital and ever increasing contribution bank nurses play in the overall nursing workforce on wards every day. The judges were seeking nominations for bank nurses and bank nursing teams who perform above what is considered as the ‘norm’ and who add value to the substantive team. The judges received an excellent standard of nominations and have narrowed down the competition to two finalists.
Have a look at their profiles to find out why they were nominated:
Diane Kadiri, Healthcare Assistant, Withington Community Hospital
Diane has been nominated by Evelyn Wemyss, Specialist Dermatology Nurse, for being a compassionate and reliable member of their small team. Diane started as a trainee Healthcare Assistant approximately one year ago. Within that time she has proven to be an extremely competent individual who has developed skills in assisting in skin surgery and helping run busy dermatology clinics.
Evelyn observes Diane within the workplace and is impressed by the way she speaks and communicates with patients. She always shows empathy and is kind and compassionate to patients, often going the extra mile by bringing an elderly patient a cup of tea or, ensuring they are comfortable in the waiting area, which can become crowded at clinic times. She takes care to ensure that before patients leave the clinic they have understood and are happy with any instructions they have to follow. Evelyn said that they can always see by patients’ faces that they have had a positive experience with Diane.
Diane has only ever missed one day since she started due to sickness. She is reliable member of the team and when booked never lets them down. She has also been requested to work on her day off and has done so without complaint. If they need her they know she will do all she can to help when staffing problems arise. She always arrives promptly for her shifts and dresses very smartly, setting a positive example to students and colleagues. The doctors are confident their surgeries will run smoothly if they have Diane in attendance as she is efficient and brings an air of calm into the clinics.
Elizabeth Browse, Colorectal Nurse, Guys and St Thomas’ NHS Foundation Trust
Elizabeth retired two years ago, but joined the colorectal nursing team at Guys and St Thomas’ NHS Foundation Trust as she wanted to continue to be involved in patient care. She was nominated by her Fiona Hibberts, Colorectal Nurse Manager, who wanted to show her appreciation for all of Elizabeth’s hard work. In two years Elizabeth has covered four roles, all of which have been a little out of her comfort zone. However, she has risen to the challenge with gracious flare and always gets the job done.
When the Trust experienced staffing issues, Elizabeth took on extra roles in enhanced recovery, the infusion unit, endoscopy and colorectal cancer. Although this was all within her experience these roles brought new challenges, new ways of working and new skills, all of which she took on without complaint.
Elizabeth is always available and flexible to the needs of the service. Sometimes she even changes her own plans outside of work in order to accommodate the team. She is reliable and enables the Trust to continue providing care, when staffing issues have arisen. She is a real team player and is also a great communicator, which helps when new teams form and new nurses join.
Elizabeth is a passionate, caring nurse who enjoys interaction with patients and working within the team. She is a calm and confident professional who is always reassuring patients throughout their journey. Her attitude has gained her respect from others, and they often talk about her as a role model to other staff. She is a champion of patients’ dignity, ensuing that her colleagues, consultants and management teams always put the patients first.
NHS Professionals is proud sponsors of the Bank Nurses Award. Congratulations to both of the finalists, we look forward to finding out who the winner will be at the award ceremony on 1 May 2015 at The Savoy, London.