Diane Kidiri, from University Hospital of South Manchester NHS Foundation Trust was the runner up of the Bank Nurse Award at the 2015 Nurse Awards, organised by the Nursing Standard. Diane started as a trainee Healthcare Assistant approximately one year ago and was nominated by Evelyn Wemyss, Specialist Dermatology Nurse. She was nominated for being a compassionate and reliable member of their small team. Within that time she has proven to be an extremely competent individual who has developed skills in assisting in skin surgery and helping run busy dermatology clinics.
NHS Professionals sponsored the Bank Nurse Award, which recognises and rewards the vital and ever increasing contribution bank nurses play in the nursing workforce on wards every day. The judges were seeking nominations for bank nurses and bank nursing teams who perform above what is considered as the ‘norm’ and who adds value to the substantive team.
We spoke to Diane after the awards to find out more about her role and nomination.
Hi Diane, tell us a bit a bit about yourself.
How long have you been an NHSP nurse?
I started working for NHS Professionals in 2012/2013 and I have been at South Manchester for about 18 months.
Why did you want to become an NHSP bank nurse?
I wanted to work for NHS Professionals mainly for the flexibility. I like that you learn something new on every ward and that you get to meet different people. It’s a whole new experience every time you start in a new department. It can be daunting starting fresh but once you get to know the routine, you become part of the team.
What do you like most about nursing?
Apart from learning new things and meeting new people, I like the way that people can rely on you. It’s such a privilege to be able to help people. Sometimes you can’t do much, but being there for someone, holding their hand and being able to comfort them is a wonderful experience. Now and then the outcome of a situation is heart breaking but you have to be able to support those around you.
How do you feel about getting this far within this award category?
Initially, when I got the phone call, I thought it was a joke. I was completely shocked because I had no inkling that something like this would happen. The whole department were supportive. The doctors, nurses and even the secretaries were just as excited as I was. It was only when I got on the train to London that I really realised what was actually happening.
Why were you nominated for this award?
It didn’t really feel like I had done anything in particular to be nominated for the award. It just felt like I was doing my duty as a nurse, filling in wherever I was needed. The most important thing for me is doing things at a level where if you are not there, you are missed. You should always go that extra mile to make sure patients are comfortable.
What is the biggest challenge you face in your work?
Not being able to progress without a nursing qualification. I want to take the degree but, at the moment, I’m finding it very hard to get qualifications like NVQs. My aim is to do something academic towards my degree this year in order to start the course in 2016.
What gives you greatest satisfaction in your work?
I think it’s the recognition. I’ve received two lovely letters of recognition from NHS Professionals. Having people recognise what you do and thank you for your work encourages you to push yourself.
Do you feel part of the team working as a bank nurse?
At Withington Hospital they treat you as a permanent member of staff. They never treat you any differently, which is nice as it makes you feel at home. It is a wonderful environment to work in; they treat you in a way that always makes you feel welcome. They never leave you out in the cold. The staff are always willing to teach you if you are willing to learn.
What is the best thing about working as a Bank nurse for NHSP?
The best thing about NHS Professionals is the communication. They respond quickly and make sure you are constantly kept in the loop. You can always reach somebody either by email or by phone.
What do you think about NHSP sponsoring the Bank Nurse Award?
I think it’s great. We should continue to sponsor these types of awards as it makes people more aware of the good work going on in the NHS. It also makes more people, like parents, aware of flexible job opportunities.
If you could give young people who are just starting out as bank nurses some words of wisdom, what would they be?
When you go to work, make sure you are properly dressed and well presented. It’s important to take pride in your appearance and make a good impression. Make sure you are respectful, not just to staff, but also to the patients because one day you might find yourself in their position. You have to think about how you would want to be treated. If you want the best for yourself, you have to be prepared to give the best to somebody else.
NHS Professionals was extremely proud to sponsor The Bank Nurse Award at this year’s Nurse Awards, organised by the Nursing Standard. The award recognises and celebrates the valuable contribution that bank nurses make to nursing teams at trusts and wards across the NHS.