Care Support Worker, Nicia Almeida, wins August’s Bank Worker of the Month


The ‘Bank Worker of the Month’ award recognises NHS Professionals’ Flexible Workers who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for three categories; Care Support Worker or Healthcare Assistant, Specialist Nurse and Registered Nurse. Every month each of the winners receives an iPad Mini as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:

• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Cancelled no shifts for that month.
• Filled the highest number of shifts in the month for which they are being considered for.

We are delighted to announce that one of August’s winners is Nicia Almeida, a Care Support Worker at Harrogate and District NHS Foundation Trust. We spoke to Nicia to find out more about her and her working life.

Can you tell us a bit about yourself?
I am currently doing a master’s degree in Public Health (International) at the University of Leeds.

Why did you choose to become a flexible worker for NHS Professionals?
I got into nursing two years ago and choose to become a flexible worker because it gives me the option of working in many different hospitals and wards.

What do you do in your day to day role?
I am a Health Care Assistant and have a different role day to day, depending on where I work. If I work in outpatient’s clinics, I chaperone doctors when they examine patients and make sure all the surfaces are clean and tidy. When I work on a ward, I look after patients and help them with personal care, making sure they are eating and drinking well.

What do you enjoy most about your work?
I love being in contact with patients. The best thing about being a bank nurse is working in a different department of the hospital every day because I am always learning new skills and meeting different people. Being a flexible worker suits my lifestyle and whenever I’m bored I can easily pick up a shift and go to work.

What is the best thing about working as a bank nurse for NHS Professionals?
I like that NHS Professionals gives me my own account so I am able to pick the shifts I want. The flexible hours allow me to do the things I enjoy like sports such as swimming, running and cycling as well as spending time socialising with my relatives.

Congratulations to Nicia and all the other August winners, and thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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