Emma Cathersides, Care Support Worker, wins October Bank Worker of the Month


The ‘Bank Worker of the Month’ award recognises NHS Professionals’ Bank members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for three categories; Care Support Worker or Healthcare Assistant, Specialist Nurse and Registered Nurse. Every month each of the winners receives an iPad Mini as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:

• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Cancelled no shifts for that month.
• Filled the highest number of shifts in the month for which they are being considered for.

We are delighted to announce that one of October’s winners is Emma Cathersides, Care Support Worker at Medway NHS Foundation Trust. We spoke to Emma to find out more about her and her working life.

Emma Cathersides Medway FT v2

How do you feel about winning this award?
I couldn’t believe it I was really pleased as I’ve never won anything before.

Can you tell us a bit about yourself?
I started working as an NHS Professionals bank nurse because of the flexibility. I have children so I can pick and choose my shifts to work around them. My husband is self-employed, so if he doesn’t have any work I can work a lot more.

Why did you choose to become a Bank member for NHS Professionals?
My sister works for Medway Trust and kept on at me about it for years. I eventually took the plunge and wish I’d done it years ago. The last job I had was as a carer in the community which I did love, but it was a lot of hours and late nights so I missed out on family time.

What do you do in your day to day role?
I work in the imaging department mostly, helping to look after the patients. I work with people with any sort of stomach problems, I do the barium meals and prepare drinks.

What do you enjoy most about your work?
Everything. I love it. I love being there and seeing people. I’ve never been so happy in my work life.

What is the best thing about working as a bank nurse for NHS Professionals?
Definitely the flexibility. I think it’s brilliant, I wish I’d done it years ago.

Congratulations to Emma and all the other October winners, and thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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