The ‘Bank Worker of the Month’ award recognises NHS Professionals’ Bank Members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for three categories; Care Support Worker or Healthcare Assistant, Specialist Nurse and Registered Nurse. Every month each of the winners receives an iPad Mini as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:
• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Cancelled no shifts for that month.
• Filled the highest number of shifts in the month for which they are being considered for.
We are delighted to announce that one of November’s winners was Liz Morris, Registered Nurse, at University Hospital of South Manchester NHS Foundation Trust (UHSM). We spoke to Liz to find out more about her and her working life.
How do you feel about winning this award?
I feel very honoured to win this award. It makes me feel that the work I do is valued and it is lovely that this is recognised.
Can you tell us a bit about yourself?
I qualified as a nurse in 1985 and have always worked for the NHS. I have worked for NHS Professionals for over 10 years, starting in 2004. I had a young child at the time and this gave me the flexibility to work when my husband was at home, meaning we didn’t have to pay for childcare. But, even though our son is now 13 I am still choosing to stay with NHS Professionals. I sometimes work for two trusts, Stockport NHS Foundation Trust and UHSM and still find the flexibility of working for NHS Professionals helps me balance work and family life. It also gives me time to walk our dogs, swim and go to the gym.
What do you do in your day to day role?
I work in the outpatients department at UHSM, mainly in ear, nose and throat, gynaecology and dermatology clinics. The work varies, which keeps it interesting. Day to day, I ensure the clinics run smoothly and the patients are kept as comfortable and informed as possible. I also get to learn a lot from being present during the consultations.
What do you enjoy most about your work?
I enjoy the patient contact. For some patients, it is their first time at the Trust and I enjoy being able to make sure we can make it the best possible experience for them. Others have been coming to the Trust for many years and I always admire their sense of humour and resilience, bearing their long-term illnesses with humour and courage. There are also patients and relatives who receive bad news during consultations and I feel privileged to be in a position to help in a small way if I can.
What is the best thing about working as a bank nurse for NHS Professionals?
The best thing about working for NHS Professionals is the variety and flexibility of the work. It is also lovely that NHS Professionals staff are valued members of the workforce in both of the Trusts I work for. The permanent staff respect and value me, which makes me feel like I am part of a team. Finally, I appreciate that NHS Professionals do a lot to foster good relations. I feel very supported by them; if I have any problems I know that they are only a phone call away.
Congratulations to Liz and all the other November winners! Thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.