Shirin Hossenally, Registered Nurse, wins December’s Bank Worker of the Month Award

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The ‘Bank Worker of the Month’ award recognises NHS Professionals’ Bank Members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for three categories; Care Support Worker or Healthcare Assistant, Specialist Nurse and Registered Nurse. Every month each of the winners receives an iPad Mini as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:

• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Cancelled no shifts for that month.
• Filled the highest number of shifts in the month for which they are being considered for.

We are delighted to announce that one of December’s winners was Shirin Hossenally, Registered Nurse at Camden and Islington NHS Foundation Trust. We spoke to Shirin to find out more about her and her working life.

How do you feel about winning this award?
It was a great pleasure and I’m so pleased because I feel like my service has been rewarded. I was also very surprised because I never expected it.

Can you tell us a bit about yourself?
I started nursing in 1977 and retired nearly two years ago but I felt like I had more to offer so I started working permanently on the NHS Professionals Bank. I have been in Camden for a long time and I knew that NHS Professionals ran the bank, so I decided to join because I can work on the wards that I used to work on so it doesn’t feel like I left at all. My family have their own lives now, so I like that I have something to do. When I’m off work I like to travel, walk and entertain family and friends.

What do you do in your day to day role?
I’m a staff nurse and the co-ordinator so most of the time I co-ordinate the shifts and make sure they run smoothly. I also spend time helping doctors and consultants. The team is great; I feel like they value me because I’m an experienced nurse. I don’t feel segregated from the team because I’m a ‘retired nurse’ or a ‘bank nurse’, rather, I feel like a core part of the team.

What do you enjoy most about your work?
That I know most of the residents personally. I’ve known them for years because they are long stay patients so I’ve been able to develop a relationship with them – it’s like having another family. I love that I can support them and help them recover. It’s also a massive bonus that I get on with my colleagues, it means we are able to socialise outside of work as well.

What is the best thing about working as a bank nurse for NHS Professionals?
I love that it’s flexible, I can work when I’m available, which suits my lifestyle. NHS Professionals is always very helpful as well.

You are a very experienced nurse. Do you have any advice for those just starting out in the profession?
They just have to be positive and patient because overall it is a very rewarding job. It makes me so happy when you see your patients outside the hospital in the community. It’s worth the hard work because they remember me and appreciate what I do for them. You also have to love it and be passionate about it.

Congratulations to Shirin and thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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