Clare Hatfull, Registered Nurse, wins January’s Bank Worker of the Month Award

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The ‘Bank Worker of the Month’ award recognises NHS Professionals’ Bank Members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for three categories; Care Support Worker or Healthcare Assistant, Specialist Nurse and Registered Nurse. Every month each of the winners receives a Kindle as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:

• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Cancelled no shifts for that month.
• Filled the highest number of shifts in the month for which they are being considered for.

We are delighted to announce that one of January’s winners was Clare Hatfull, Registered Nurse at Kent & Medway NHS & Social Care Partnership. We spoke to Clare to find out more about her and her working life.

How do you feel about winning this award?
I was totally shocked and surprised, I couldn’t believe it.

Can you tell us a bit about yourself?
I started my nurse training in 1985 and qualified as a Registered Mental Nurse in 1989. I have worked in a variety of jobs over my thirty years of nursing, most recently with A&E Liaison Psychiatry at Medway Hospital.

One of the reasons I have been working extra shifts is because I have been selected as a volunteer for the Paralympics in Rio de Janeiro in September. As a volunteer I will have to pay for my flights, accommodation and living expenses for two weeks. I will be working as an athlete nurse first aider in the Velodrome in the Barra Olympic Village.

I have volunteered in a variety of roles including at the 2012 Olympics and Paralympics, the Commonwealth games, and at the Invictus games. I have also volunteered as a team liaison for the South African wheelchair rugby team, and with the GB and Canterbury wheelchair rugby teams. Next month I will be working for Doping Control for the world track cycling event at the Velodrome in the Queen Elizabeth Park.

Outside of my sports volunteering I have two allotments I share with my daughter – we grow a lot of our own fruit, veg and flowers. I am also very crafty and I always have several craft projects on the go at one time, including knitting, crocheting and dolls house miniatures.

What’s your role and what do you do day to day?
I now work shifts in A&E Liaison Psychiatry in various hospitals in Kent.

What do you enjoy most about your work?
The flexibility to work around my life and activities rather than fitting them in around full time hours.

What is your biggest challenge at work?
Staying flexible to the challenging workload in A&E in the Kent Hospitals.

What is the best thing about working as a Bank Nurse for NHS Professionals?
The flexibility of working when I want and being paid weekly.
Congratulations to Clare and all the other January winners! Thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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