Ivan Brown, Care Support Worker, North Tees and Hartlepool NHS Foundation Trust, wins March’s Bank Worker of the Month Award

Ivan BrownThe ‘Bank Worker of the Month’ award recognises NHS Professionals’ Bank Members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for three categories; Care Support Worker or Healthcare Assistant, Specialist Nurse and Registered Nurse. Every month each of the winners receives a Kindle as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:

  • Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
  • Cancelled no shifts for that month.
  • Filled the highest number of shifts in the month for which they are being considered for.

We are delighted to announce that one of March’s winners was Ivan Brown, Care Support Worker at North Tees and Hartlepool NHS Foundation Trust. We spoke to Ivan to find out more about him and his working life.

How do you feel about winning this award?

I was really happy to find out I had won the Bank Worker of the Month award. I realised while I was on my break, and let my partner know straight away.

Can you tell us a bit about yourself?

My original degree is in travel, but I couldn’t find a job in that sector so I decided to go into care. I applied last October and started here in January. Now I work in care, I couldn’t imagine doing anything else, it’s so rewarding helping people and looking after them. I’ve been looking into doing a nursing degree, so hopefully I will be able to do that in the future too. Outside of work, I enjoy spending time with my family and going on holiday.

Why did you choose to become a flexible worker at NHS Professionals?

I chose to become a flexible worker because of the weekly pay and because I am able to work around my family life. I have two boys aged four and one so being able to see them when I can is great.

 What’s your role and what do you do day to day?

Day to day I serve the patients tea and their meals. I also help patients with their washing and work alongside nurses with anything else that needs to be done. I often do observations, which includes taking the patient’s blood pressure, heart rate and temperature and recording the saturation levels of the oxygen.

What do you enjoy most about your work?

I enjoy all of it. It is so rewarding. I especially like meeting new people every day, from teenagers through to elderly people. My team is so nice to work with, they make me feel so welcome and they are always there to help me if I feel stuck and point me in the right direction. Every day is different. I enjoy making a difference to someone’s life and getting them home to their friends and family.

What is your biggest challenge at work?

Every day there could be a challenge that crops up but you just find a way to get through it and work around it.

Congratulations to Ivan and all the other March winners! Thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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