Bank Worker of the Month’ award recognises NHS Professionals’ Bank Members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for four categories; Care Support Worker or Healthcare Assistant, Specialist Nurse, Registered Nurse or Admin and Clerical. Every month each of the winners receives a Kindle as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:
- Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
- Cancelled no shifts for that month.
- Filled the highest number of shifts in the month for which they are being considered for.
We are delighted to announce that one of March’s winners was Tony Albon, Admin Assistant at East and North Hertfordshire NHS Trust. We spoke to Tony to find out more about him and his working life.
How do you feel about winning this award?
I was very surprised. I’ve been here for about four years and wasn’t expecting it.
Can you tell us a bit about yourself?
I was looking for a job and someone I’ve known for a few years recommended working here and told me about the job. It was a new career for me, so I had to learn a lot on the job but my colleagues are really helpful and I was really made to feel a part of the team.
What are your hobbies and interests?
Outside of work I enjoy football, I have supported Chelsea since 1970. During the football season I’m a senior county referee every weekend. I used to play football too and have always tried to keep myself fit.
What’s your role and what do you do day to day?
Mainly it’s answering the phone and helping to set up user accounts, and helping with the IT systems. I also do a lot for the patient system departments. The systems make sure the patients go through the hospital correctly.
What do you enjoy most about your work?
I enjoy talking to lots of people over the phone and helping them. I’ve made a good rapport with the ward clerks this way, who I’ve also met personally, they do the admin work on the wards.
What is your biggest challenge at work?
My biggest challenge has been learning the new skills for this job. My colleagues and I help each other out. I’m always learning and always willing to learn, it’s good for me. They are really helpful and I try to be helpful too.
What is the best thing about working for NHS Professionals?
That’s simple – it’s being able to work flexibly.
Congratulations to Tony and all the other March winners! Thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.