The ‘Bank Worker of the Month’ award recognises NHS Professionals’ Bank Members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for four categories; Care Support Worker or Healthcare Assistant, Specialist Nurse, Registered Nurse or Admin and Clerical. Every month each of the winners receives a Kindle as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:
- Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
- Cancelled no shifts for that month.
- Filled the highest number of shifts in the month for which they are being considered for.
We are delighted to announce that one of April’s winners was Tayler Skyers, Admin and Clerical Worker at NHS Professionals. We spoke to Tayler to find out more about her and her working life.
How do you feel about winning this award?
It felt great. I haven’t won anything like this before and it was a really good feeling to know that I am doing my job properly.
Why did you choose to become a flexible worker at NHS Professionals?
I discovered NHS Professionals while I was studying at University and looking for a job. I spoke to an advisor who helped me with the process, and I decided to go for it. Flexible working suited me best because I could work around my assignment deadlines.
What’s your role and what do you do day to day?
I work in the client relations team with a team of trust liaison coordinators (TLCs) and help the flexible workers and the ward managers to book shifts. We also help to support them with any issues they may have. I help the team by answering phone calls, responding to emails, verifying documents when they come into the office, and anything else they may need.
What do you enjoy most about your work?
I like that every day is different, and that I get to speak to a lot of people. I also work in a really good team. I think when you work with nice people it’s a lot easier to enjoy your job. I have such a great manager who has been so understanding and supportive, I have felt welcomed from the start.
What is your biggest challenge at work?
I would say the biggest challenge is sometimes the workload but I like to be busy. I like always having something to do and it helps me to develop my skills.
What is the best thing about working for NHS Professionals?
I’ve been here since December and I’m really enjoying it. There is always the option to move around if you want to and the flexibility is a big bonus – if you need to take a day off you can easily do so.
Congratulations to Tayler and all the other April winners! Thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.