Looking back at our winners – Bill Mtape, Care Support Worker, wins September’s Bank Worker of the Month Award

Bill Mtape, Care Support Worker, wins September’s Bank Worker of the Month Award

The ‘Bank Worker of the Month’ award recognises NHS Professionals’ Bank Members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for three categories; Care Support Worker or Healthcare Assistant, Specialist Nurse and Registered Nurse. Every month each of the winners receives a Kindle as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:

• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Cancelled no shifts for that month.
• Filled the highest number of shifts in the month for which they are being considered for.

We are delighted to announce that one of September’s winners was Bill Mtape, Care Support Worker at Kent & Medway NHS & Social Care Partnership Trust. We spoke to Bill to find out more about him and his working life.

How do you feel about winning this award?

It came as a real surprise, but it felt great to win the award.

How did you get into care support work and what do you enjoy most about it?

I love people. It gives me joy to look after people– I enjoy watching their treatment and recovery and seeing them go home feeling much better.

Why did you choose to become a flexible worker at NHS Professionals?

I’m currently studying to become a nurse, so flexible working allows me to have the time to study.

What’s your role and what do you do day to day?

I am a care support worker. It’s my job to make sure that the patients are safe and happy. We also serve them their meals, escort them to have fresh air outside and help them with their personal care if required.

What is the best thing about working for NHS Professionals?

For me, it would have to be the flexibility.

Congratulations to Bill and all the other December winners! Thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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