Jacqueline Yeates win’s October’s Bank Worker of the Month Award

Jacqueline Yeates win’s October’s Bank Worker of the Month Award

The ‘Bank Worker of the Month’ award recognises NHS Professionals’ Bank Members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for four categories; Care Support Worker or Healthcare Assistant, Specialist Nurse, Registered Nurse or Admin and Clerical. Every month each of the winners receives a Kindle as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:

  • Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
  • Cancelled no shifts for that month.
  • Filled the highest number of shifts in the month for which they are being considered for.

We are delighted to announce that one of October’s winners was Jacqueline Yeates, Specialist Nurse at Doncaster and Bassetlaw NHS Foundation Trust. We spoke to Jacqueline to find out more about her and her working life.

How do you feel about winning this award?

Lovely! It’s really nice to feel appreciated and receive positive feedback.

How and when did you get into nursing?

Strangely, I was an IT manager before but I had always wanted to be a nurse, it just never happened. I did office work for a while but once I had my children I decided to follow my dream and becoming a midwife. I went back to college at 36 which was really exciting but also a massive learning curve. I thoroughly enjoyed it though.

Why did you choose to become a flexible worker at NHS Professionals?

It allows me to plan my work around my personal life. I also enjoy working in all areas of midwifery and being flexible allows that – I like the change and variety.

What do you like to do outside work?

I have four children, so I like to spend my time with them and socialising with family and friends. I also enjoy music, and play the keyboard.

What’s your role and what do you do day to day?

I am a midwife and depending on what setting I’m in I could be working in a clinic, ward or in the community.

My days are varied, I could be working with pregnant women doing appointments to ensure they are having a healthy pregnancy, referring them to specialist if there’s anything that isn’t routine or I could be on the labour ward delivering babies and doing post-natal appointments to check the babies are ok.

What do you enjoy most about your work?

I would say that I most enjoy supporting women and being that point of contact for them, answering any questions they may have and being supportive when they need it.

What is your biggest challenge at work?

It’s a high pressured job – you are ultimately responsible for two lives. As the birth rate increases, we have more women to see.

What is the best thing about working as a Bank Nurse for NHS Professionals?

They are really supportive. The whole process of working for NHS Professionals was really straight forward and they’ve always been really helpful with any issues.

Congratulations to Jacqueline and all the other October winners! Thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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