Cynthia Ize win’s November’s Bank Worker of the Month Award

Cynthia Ize win’s November’s Bank Worker of the Month Award

The ‘Bank Worker of the Month’ award recognises NHS Professionals’ Bank Members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for four categories; Care Support Worker or Healthcare Assistant, Specialist Nurse, Registered Nurse or Admin and Clerical. Every month each of the winners receives a Kindle as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:

• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Cancelled no shifts for that month.
• Filled the highest number of shifts in the month for which they are being considered for.

We are delighted to announce that one of November’s winners was Cynthia Ize, Admin and Clerical worker at Croydon Health Services NHS Trust. We spoke to Cynthia to find out more about her and her working life.

1. How do you feel about winning this award?

I was shocked when I found out. I didn’t know anything about the Bank Worker of the Month award before I was told I had won, but I’m really happy that I have.

2. What’s your role and what do you do day to day?

I started working for NHS Professionals in February 2016 and work in the sexual health clinic at the Trust. I’m the admin support at the clinic, so I’ll check-in patients, put patients’ details on the system and give them information about the service over the phone.

3. Can you tell us a bit about yourself, and why you chose to work for NHS Professionals?

I also have a freelance job in events outside of the hospital so the flexibility of NHS Professionals means I can do both. The events we put on include, social and corporate events and parties, so if I have a big project on I focus on that, but if I don’t have any event work I will try to work full time at the hospital.

My manager is very flexible and knows I have other commitments outside of work, so lets me balance my work at the hospital with my event work.
My sister told me about NHS Professionals as she was also working in the admin team and told me about the opportunity. So I applied and got the job!

4. What do you enjoy most about your work?

I enjoy the challenges I’m faced with. Sometimes I’m working with younger people that come into the clinic for help. They find it easier to speak to someone who is in similar age group to them, it puts them at ease before they book into our services.

5. What is your biggest challenge at work?

Sometimes we close early, which is difficult for people who want to come later in the evening as we’re unable to see them, so have to direct them to other clinics. I think that can sometimes be disheartening for some patients.

6. What is the best thing about working for NHS Professionals?

Meeting new people; I love the team I work with, they’re very supportive and we work well as a team. The hospital is also local to me, so it’s easy to get to work and I enjoy the challenge as it’s something different from what I usually do.

7. What are your hobbies and interests?

I like to travel, I’ve been to a lot of states in America and the Caribbean islands and I’d like to go to Asia at some point next year. I also enjoy socialising with my friends and eating out – I love dining in new places.

Congratulations to Cynthia and all the other November winners! Thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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