Rachel Smith, Specialist Nurse, win’s December’s Bank Worker of the Month Award

Rachel Smith, Specialist Nurse, win’s December’s Bank Worker of the Month Award

The ‘Bank Worker of the Month’ award recognises NHS Professionals’ Bank Members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for four categories; Care Support Worker or Healthcare Assistant, Specialist Nurse, Registered Nurse or Admin and Clerical. Every month each of the winners receives a Kindle as a thank you for all their hard work. In order to win this award the workers must fulfil the following criteria:

• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Cancelled no shifts for that month.
• Filled the highest number of shifts in the month for which they are being considered for.

We are delighted to announce that one of December’s winners was Rachel Smith, Specialist Nurse at Central Manchester University Hospital NHS Foundation Trust. We spoke to Rachel to find out more about her and her working life.

How do you feel about winning this award?

At first, I was a bit embarrassed as the ward were brought out to congratulate me! When I found it was because of my performance I felt proud of myself – it was nice to feel appreciated.

How and when did you get into nursing?

At school I was really interested in science – biology in particular was one of favourite subjects as I found the human anatomy fascinating. It’s just something as I grew up that really stuck with me and I’ve now been nursing for five years.

Why did you choose to become a flexible worker at NHS Professionals?

I’ve been working as a flexible worker with NHS Professionals for two years now. Previously, I decided to go travelling and do some volunteering so I could see the world and get a new perspective on things. I did some volunteering as a medic in Tanzania and I just loved it. I enjoyed the humanitarian side of the work and working outside of a hospital. I decided to do some flexible working when I got back so I could have the freedom to travel in the future and continue to learn.
What’s your role and what do you do day to day?

I am an A&E band 5 nurse currently working at the Manchester Royal Infirmary. I look after patients there from when they arrive via ambulance or walk-ins, making sure they are safe and comfortable. It varies day to day, sometimes I’m looking after one person to start with and other times it gets busy very quickly.

What do you enjoy most about your work?

A&E is a challenge which is what I like about it. I like being kept on my toes. If you’re dealing with a major trauma, you’re constantly thinking about your next move and how you fit into the multidisciplinary team.

What is the best thing about working as a Bank Nurse for NHS Professionals?

I would say working flexibly – having that freedom to say when you want to work.

Congratulations to Rachel and all the other December winners! Thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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