Emma Trollope, Specialist Nurse, wins May’s Bank Worker of the Month Award


Emma Trollope - West Herts

Emma receiving her ‘Bank Worker of the Month’ prize from TLC’s Asha Sudaharan & Thelma Flammia, Lead Nurse Workforce Gabriella Leyshon and Temporary Staffing Manager Johanna Mills.

We are delighted to announce that one of May’s winners was Emma Trollope, a Specialist Nurse at West Hertfordshire Hospitals NHS Trust. We spoke to Emma to find out more about her and her working life.

How do you feel about winning the award?
I was really shocked but so chuffed. I pride myself on working as best I can, so it’s nice to have that recognition.



What is your role and what do you do at the hospital?
I am a rotational midwife, so I’ll be at the hospital one day, out in community doing home visits another, in the delivery suite, or post-natal ward. A lot of the time I’m booked in to an area but when I get to work I’ll be moved somewhere different, which I’m happy to do!

How long have you been working in Midwifery?
I qualified as a midwife in 2007 and then became a Post-Natal Ward Manager for 3 years in 2013. I loved this role but I left last April as I have young children and needed to have more flexibility. Since then, I have been working flexibly at West Herts as a Midwife.

What made you choose a career in Midwifery?
I have wanted to be a midwife since the age of 14. My mum is a midwife too which had a big influence on me when I was growing up. After my A-Levels, I started a Media Technology course as I had second thoughts about midwifery, but I left halfway through as it just wasn’t for me and my heart was set on being a midwife!

What do you enjoy most about your job?
I love to teach, so I’d say the most enjoyable part of my job is doing the anti-natal classes and answering questions when babies are born. New mothers always have so many questions, but I’m happy to sit with them and answer all their questions, I just love it!

What’s the best thing about working for NHS Professionals?
NHSP manage the bank at Watford General and when I was substantive, it made sense to carry on and join the bank. I love how simple it is to log on to the system and see all the available shifts and because it’s flexible work, it suits me and my lifestyle, having young children.

Do you have any hobbies and interests outside of work?
When my oldest daughter joined Brownies, I become a Brownie Leader so I do that regularly and I also play Lawn Bowls!

How did you get into Bowls?
I completed the Queen’s Guide Award and as part of it, you had to take up a new skill. My nan and granddad played lawn bowls so I thought I’d give it a go and I ended up playing for Hertfordshire under 30s!

What are your plans for the future?
When my children are older I would love to go back into management as I love leading a team but also being able to make changes to women’s care.

Congratulations to Emma and all the other May winners! Thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.

The ‘Bank Worker of the Month’ award recognises NHS Professionals’ Bank Members who provide excellent quality of care to patients, achieve high standards across our core values and meet the 6Cs – care, compassion, competence, communication, courage and commitment. There is an award for three categories; Care Support Worker or Healthcare Assistant, Specialist Nurse and Registered Nurse. Every month each of the winners receives a Kindle as a thank you for all their hard work. In order to win this award, the workers must fulfil the following criteria:

• Achieved ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Cancelled no shifts for that month.
• Filled the highest number of shifts in the month for which they are being considered for.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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