NHS Professionals took home the Silver award for the ‘Most Effective Home Working Programme’ at the Contact Centre Management Association ( CCMA) Awards, on Tuesday 16th May.
Earlier in the night, Mark Laskey was shortlisted as a finalist in the ‘Resource Planner of the Year’ category, as well as Lee Llewellyn, for ‘Contact Centre Manager of the Year’.
Anne O’Brien, Director of Clinical Governance and Operations, said: “Congratulations to
Catherine Holmes and Scott Mitchell and to all who support our homebased working teams. Also, a big ‘well done’ to Mark and Lee on their individual performances, This is a fantastic achievement and demonstrates NHS Professionals’ commitment to excellence”.
Lee Llewellyn said: “I feel honoured to have been a finalist for this award and I’m proud to be part of a team who consistently deliver and work together to support our homebased teams”.
The UK National Contact Centre Awards Gala Dinner is always one of the best attended highlights of the industry calendar and recognises the individuals and teams in the industry who are working to make their contact centres professional and industry leading.