NHS Professionals scoops Silver Award for ‘Most Effective Home Working Programme’ at Contact Centre Management Association ( CCMA) Awards

NHS Professionals took home the Silver award for the ‘Most Effective Home Working Programme’ at the Contact Centre Management Association ( CCMA) Awards, on Tuesday 16th May.

Earlier in the night, Mark Laskey was shortlisted as a finalist in the ‘Resource Planner of the Year’ category, as well as Lee Llewellyn, for ‘Contact Centre Manager of the Year’.

Anne O’Brien, Director of Clinical Governance and Operations, said: “Congratulations to
Catherine Holmes and Scott Mitchell and to all who support our homebased working teams. Also, a big ‘well done’ to Mark and Lee on their individual performances, This is a fantastic achievement and demonstrates NHS Professionals’ commitment to excellence”.

Lee Llewellyn said: “I feel honoured to have been a finalist for this award and I’m proud to be part of a team who consistently deliver and work together to support our homebased teams”.

The UK National Contact Centre Awards Gala Dinner is always one of the best attended highlights of the industry calendar and recognises the individuals and teams in the industry who are working to make their contact centres professional and industry leading.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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