We are delighted to announce that Charlotte Alexander, Admin & Clerical Worker at Worcestershire Health and Care NHS Trust, was one of September’s Bank Worker Of The Month winners. We spoke to Charley following her award, to find out more about her and her working life.
How did you get into your current area of work?
My mum is a sexual health nurse and when she spoke about her job it really interested me. I wanted to become a part of such a lovely team and help care for people and I felt this was the best way to do it.
What does your typical day at work consist of?
I do a lot of admin work, appointment booking and talking to patients face-to-face.
What do you love most about your job?
I love being able to help young women and men in need and putting their minds at ease. I also love being able to interact with people.
How would you colleagues describe you in three words?
I think they would describe me as bubbly, smiley and committed.
What’s been your proudest achievement at work to date?
Helping to archive the notes at Moor St clinic and making a mass move to help the staff in less than a day. We didn’t think it could be done and thought the clinic would need to close, but we managed to do it!
What’s the most challenging part of your role?
Trying to make sure all patients are left satisfied and trying to archive as many notes as possible.
What’s the best thing about working for NHSP?
It’s so flexible and I can chose shifts that suit me. The NHSP onsite team are super lovely and supportive.
What do you usually do on your days off?
I love to relax with my friends, bake and play hockey!
The Bank Worker Of The Month award acknowledges Bank Workers who have gone above and beyond what is required in their everyday duties.
There is an award for four categories; Care Support Worker/Healthcare Assistant, Specialist Nurse, Registered Nurse and Admin & Clerical.
To win this award, the workers must fulfil the following criteria:
• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Not cancel any shifts for that month.
• Fill the highest number of shifts in the month for which they are being considered for.
A huge well done to Charley and all the other winners for September! Thank you to all of our workers for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.
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