Elizabeth Knaggs wins Bank Worker of the Month for March

Elizabeth Knaggs, Admin and Clerical worker at North Tees and Hartlepool NHS Foundation Trust, was one of March’s Bank Worker Of The Month winners. We met Elizabeth following her award to congratulate her and find out more about her day to day role and experiences working for NHS Professionals.



1) How did you get into your current area of work?

I attended an over 50’s event at Stockton job centre and the NHSP stand was there.

2)What does your typical day at work consist of?

Every day is different. Sometimes I work at the Health Centre and sometimes at the hospital.

3)What do you love most about your job?

The variety and the people.

4)How would your colleagues describe you in three words?

Friendly, approachable and punctual.

5)What’s been your proudest achievement at work to date?

Being told I’m doing a good job.

6)What’s the most challenging part of your role?

All the different aspects I need to learn for each department.

7)What’s the best thing about working for NHSP?

The regular work, good hours and the other staff.

8)What do you usually do on your days off?

I go walking, or to the theatre and enjoy spending time with my Husband and family.


The Bank Worker Of The Month award acknowledges Bank Workers who have gone above and beyond what is required in their everyday duties.
There is an award for four categories; Care Support Worker/Healthcare Assistant, Specialist Nurse, Registered Nurse and Admin & Clerical.
To win this award, the workers must fulfil the following criteria:
• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Not cancel any shifts for that month.
• Fill the highest number of shifts in the month for which they are being considered for.
A huge well done to Tom and all the other winners for January! Thank you to all of our Bank Members for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.

About the author

NHS Professionals administrator

NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.

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