Pamela Webster, Care Support Worker at Warrington and Halton Hospitals NHS Foundation Trust, was one of April’s Bank Worker Of The Month winners. We met Pamela following the award to congratulate her and find out more about her day to day role and experiences working for NHS Professionals.
1)How did you get into your current area of work?
With Thanks to NHSP for providing me with the opportunity to work in the NHS. It took me 5 years to get a join within the NHS and I managed to through the CSWD programme.
2)What does your typical day at work consist of?
It’s varied, I have just finished a night shift and haven’t stopped looking after and caring for patients. I learn and develop with each shift.
3)What do you love most about your job?
Everything – mostly the patients. I feel I make a difference and get to work alongside many healthcare professionals, teams and departments.
4)How would your colleagues describe you in three words?
Caring, hardworking and reliable.
5)What’s your proudest moment achievement to date?
Finishing the CSWD programme, winning Bank Worker of the Month and receiving great feedback from patients.
6)What’s the most challenging part of your role?
Caring for patients with complex needs and behaviors.
7)What’s the best thing about working for NHSP?
They have given me the opportunity to work for the NHS and offer great flexibility. NHSP offers support and the ability to work with great teams. I enjoy being able to help patients.
8) What do you usually do on your days off?
I enjoy playing wheelchair rugby and watching rugby. I also spend my time with my family and friends.
The Bank Worker Of The Month award acknowledges Bank Workers who have gone above and beyond what is required in their everyday duties.
There is an award for four categories; Care Support Worker/Healthcare Assistant, Specialist Nurse, Registered Nurse and Admin & Clerical.
To win this award, the workers must fulfil the following criteria:
• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Not cancel any shifts for that month.
• Fill the highest number of shifts in the month for which they are being considered for.
A huge well done to Tom and all the other winners for January! Thank you to all of our Bank Members for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.