NHS Professionals took home the Bronze award for the ‘Most Effective Home Working Programme’ at the Contact Centre Management Association (CCMA) Awards, on Tuesday 15th May.
This year’s celebrity host was Ashley Banjo of dance group diversity!
Catherine Holmes, Head of Service Centre said: ‘I’m extremely pleased our Service Centre has been recognised by the leading association in the UK for our industry and want to thank all of the Service Centre team for their continued dedication and hard work’.
Scott Mitchell, Regional Service Centre Manager said: ‘I want to thank our homebased workers who constantly strive to improve the service we deliver to our customers. A special thanks to our Croydon team, who as part of the pilot are helping to reinvent what we consider is the norm for our front line, face to face customer service delivery!’.
2018/19 is a big year for NHSP and the Service Centre will be at the forefront of our continued success…Delivering World Class Customer Service!
NHS Professionals manages the temporary staffing needs of around 66 NHS Trusts across England. An integral part of the NHS, it aims to reduce Trusts’ spending on flexible workers without compromising quality, by providing greater transparency of demand and supplying bank staff at the best possible rate. Its bank of more than 40,000 flexible workers comprises general and specialist nurses, doctors, midwives, admin/clerical , allied health professionals, healthcare scientists, support services among other healthcare professionals.
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