Category Archive Corporate staff news


Charles Willimott wins Bank Worker of the Month for April

Charles Willimott, Admin and Clerical worker at West Hertfordshire Hospitals NHS  Trust, was one of April’s Bank Worker Of The Month winners. We met Charles following the award to congratulate him and find out more about his day to day role and experiences working for NHS Professionals.

Charles Willimott

1)How did you get into your current area of work?

Through word of mouth.

2)What does your typical day at work consist of?

Collecting and writing up case-notes.

3)What do you love most about your job?

The people here.

4)How would your colleagues describe you in three words?

Hardworking, fun and cheeky.

5)What’s your proudest moment achievement to date?

Winning Bank Worker of the Month.

6)What’s the most challenging part of your role?

Collecting notes.

7)What’s the best thing about working for NHSP?

Flexible hours


8) What do you usually do on your days off?

See my friends and exercise.

The Bank Worker Of The Month award acknowledges Bank Workers who have gone above and beyond what is required in their everyday duties.
There is an award for four categories; Care Support Worker/Healthcare Assistant, Specialist Nurse, Registered Nurse and Admin & Clerical.
To win this award, the workers must fulfil the following criteria:
• Achieve ‘5 – Excellent’ on all five of the sections of the ‘Performance Evaluation System’, which is completed by the Ward Manager at the end of each shift.
• Not cancel any shifts for that month.
• Fill the highest number of shifts in the month for which they are being considered for.
A huge well done to Tom and all the other winners for January! Thank you to all of our Bank Members for ensuring that patients receive the best care possible, and for being great ambassadors for NHS Professionals.


The NHS turns 69 today!

We’d like to take the time to not only celebrate the 69th Birthday of the NHS, but to celebrate all your hard work and continued commitment to care. Without you, the NHS wouldn’t be where it is today.

To mark the occasion, here are 5 fun facts about the NHS…

Did you know:

1.    The NHS was set up in 1948 by Aneurin Bevan, a politician and Minister For Health

2.    The Park Hospital in Manchester was the first hospital to open in the NHS in 1948 and a 13-year old girl was the first patient treated at the hospital for a liver condition

3.    Most nurses in 19th century workhouses collected their wages in beer

4.    The NHS in England deals with over 1 million patients every 36 hours

5.    The NHS employs more than 1.5 million people, putting it in the top five of the world’s largest workforces, alongside the US Department of Defence, McDonalds, Walmart and the Chinese People’s Liberation Army.

How are you celebrating the occasion with your colleagues and at your Trust?



NHS Professionals scoops Silver Award for ‘Most Effective Home Working Programme’ at Contact Centre Management Association ( CCMA) Awards

NHS Professionals took home the Silver award for the ‘Most Effective Home Working Programme’ at the Contact Centre Management Association ( CCMA) Awards, on Tuesday 16th May.

Earlier in the night, Mark Laskey was shortlisted as a finalist in the ‘Resource Planner of the Year’ category, as well as Lee Llewellyn, for ‘Contact Centre Manager of the Year’.

Anne O’Brien, Director of Clinical Governance and Operations, said: “Congratulations to
Catherine Holmes and Scott Mitchell and to all who support our homebased working teams. Also, a big ‘well done’ to Mark and Lee on their individual performances, This is a fantastic achievement and demonstrates NHS Professionals’ commitment to excellence”.

Lee Llewellyn said: “I feel honoured to have been a finalist for this award and I’m proud to be part of a team who consistently deliver and work together to support our homebased teams”.

The UK National Contact Centre Awards Gala Dinner is always one of the best attended highlights of the industry calendar and recognises the individuals and teams in the industry who are working to make their contact centres professional and industry leading.


Triumphant trio selected to take on Mount Cavell


This year NHS Professionals will be sending three members of staff on the Mount Cavell challenge, in support of the Cavell Nurses’ Trust.

Cavell Nurses’ Trust provides vital support to all UK nurses during very difficult times, offering help to up to 650,000 registered nurses, midwives, health care assistants, student nurses and retired nurses who have given a lifetime of caring and compassion.

Some of the Mount Cavell Challenge team

Next year marks the centenary of the death of a British Red Cross nurse, shot down by German soldiers. Her crime? Technically, treason; in reality, helping more than 200 men, via an escape network in the Mons region, to flee to Holland.

With over 100 years’ experience of helping healthcare professionals, the Trust provide financial grants, advice and support. In 2013 alone, Cavell Nurses’ Trust gave £414,557 in grants to over 550 nurses and provided advice and support to over 1,000 nurses, midwives and healthcare assistants in their time of need.

NHS Professionals supports the Cavell Trust and we will be sending three members of staff to join the Cavell Nurses on 22nd August, in Jasper National Park, Canada! Once there, they will take part in a 3000 metre mammoth climb of ice, rock and snow. It will be physically and mentally enduring, but ultimately worth the effort to help support such a great cause.


We need your help!

Our volunteers are doing this challenge to help raise money for the Trust, which will be used to help support health professionals across the UK who are struggling financially due to ill health, disability, domestic violence and many other causes.

We are very proud to have these three take on the challenge and will be backing them 100% of the way! We would ask you to also back them.

If you would like to sponsor the team and raise money for the Cavell Trust please visit: or  you can text 70070 and state “NHSP86 + the amount” that you wish to donate.

Our Team

Andy Flynn (left) & Fraser Roche (right)

a fraser Andy

Fraser is 31 years old and from the busy capital of London. He has worked with the doctor’s team at NHS Professionals for over 7 years and developed a real passion for the NHS. Fraser loves the outdoors and will be climbing Ben Nevis just three weeks prior to the Cavell challenge! (rather you than me).

Andrew, Recruitment Officer has been working at NHS Professionals since November 2008. He cycles to work daily and has a keen interest in outdoor activities. Just this year Andrew trekked 64 miles in 29 hours without sleep from London to Brighton raising money for the British Heart Foundation. He is looking forward to the Cavell challenge and aiming to smash his target of £1250.

Lexi Ireland

a lexi 1
Lexi Ireland, part of the client relations team, has worked for NHSP for 1 year. She is an adventurous, sporty person who enjoys any challenge put forward to her. When Lexi came across this opportunity she jumped at the chance to take part and help raise awareness for the Cavell nurses Trust.


NHSP corporate staff member in Channel 5’s Brain Hospital: Saving Lives


Bradley Bannister, NHS Professionals Graduate Trainee, featured in an episode of Channels 5’s reoccurring documentary ‘Brain Hospital: Saving Lives.’ The new series returned to one of our client Trusts, The Walton Centre NHS Foundation Trust in Liverpool, bringing stories of patients and their families whose lives are changed by brain injury and illness.

The series highlights the hospitals excellent work and demonstrates the important role the Trust’s staff and NHSPs Bank staff played in Bradley’s treatment.

Bradley’s episode centres on his decision on whether to undergo radical surgery to control a tremor that has plagued him for eight years. Surgeons have offered him ‘Deep Brain Stimulation’, in which two electrodes will be inserted permanently into his brain. The electrodes, powered by a battery in his chest, send an electric current to the affected part of his brain that will hopefully control the tremor.  Bradley must decide if this major surgery is worth the risk, but his tremor is getting worse and it’s blighting his life. “If I can do something to help myself, maybe take another step forward with confidence, with capability to do stuff, I can’t turn it down – and surgery offers that.” Bradley took part in the series and was inspired to accept the surgery after seeing someone with the same condition have the surgery in last year’s series. “I really hope that I can have this same effect on someone else.”

Bradley’s brain tremors impact on his day-to-day working at NHSP; “It really affects my writing, ability to type and to hold a phone. It also affects how well I can eat, as you may imagine! It will be good for colleagues to see how I manage, hopefully help them understand and for them to ask me questions, if they wish!”

Thank you Bradley for sharing your story with us.

If you would like to watch Bradley’s episode, it can still be viewed on demand by clicking here.


NHSP corporate staff raising money for Myeloma UK


Jose Fas, Agency Rates Validation Officer who works in our Watford Head Office, is set to run 7 half marathons for Myeloma UK, the only UK organisation focused on Myeloma, a form of Bone Marrow Cancer.

Myeloma UK helps patients live longer with a better quality of life, by accelerating the discovery and development and access to new treatments, while helping patients and their families cope with everything a diagnosis of Myeloma brings.

Jose lost his auntie to Myeloma in March 2012 and has since pledged to raise £2,500 for the charity, so far raising an impressive £1,140.


On 3rd February he will be running one of the 1st of his 7 half marathons in Watford, as well as this he will be entering a 10K and a further 5-7 half marathons from September – December 2014.

Currently the half marathons Jose is registered to run are:
• Watford Half Marathon 2014 – 3rd February
• Watford 10K 2014 – 5th May
• Windsor Half Marathon – 25th May
• Cambridge Half Marathon – 1st June
• St Albans Half Marathon 2014 – 8th June
• Northampton Half Marathon – 29th June

Good luck Jose!